Samson Privacy Policy

Your Privacy Rights

Thanks for visiting our website! We fully respect your right to privacy and the need for you to have control of your personal information. We want to make this site function at a level that best serves your needs.  In certain areas of this site, we may ask you may to provide personal information to receive a catalog, make a purchase, enter a contest, or subscribe to a newsletter.

We will use this information to keep you informed of things that are of interest to you and to process your transactions. If you make a purchase online, we will only use your credit card number to process your payment – we will not use it for any other reason and it will be kept secure and encrypted. If you have provided us with demographic information, we will not share it with anyone who is not bound to keep it confidential.

We never sell or rent our e-mail lists or mailing lists to anyone, for any reason, except for our affiliate companies and successors and assigns. Occasionally we may collaborate with one of our retailers to provide you with information about a new product, a special sale, a clinic or workshop.

Policy Details

What follows are the details of how we collect, use, and protect the information we receive in the course of your use of any of our Samson websites, including but not limited to www.samsontech.com. The following details are covered:

• Contacting Us with Questions or Concerns
• Collecting Information
• How We Use Information
• Sharing Information
• Your California Privacy Rights
• Your Nevada Privacy Rights
• Protecting Your Information
• Cookies and Pixel Tags
• Children's Privacy
• Policy Changes

Contacting Us with Questions or Concerns

Please e-mail us or contact us at
Samson Technologies Corp.
Customer Service
278B Duffy Avenue
Hicksville, NY 11801
or
legal@samsontech.com
or
call 800-328-2882

Be sure to include the URL of the website (e.g. www.samsontech.com) with which you have a concern or question.

Collecting Information

When you visit our website and browse our pages, you don't have to give us any personal information.  We may gather anonymous data about browsing patterns and use of the website, but unless you tell us who you are, you will remain anonymous.

When you make a purchase, register with the site, enter a contest, or add yourself to our mailing or e-mail lists, you will be giving us personal information.  We may combine this information with data, such as postal address correction data, from other reputable sources in order to serve you better but all of this information will remain protected under the terms of this Privacy Policy.

Our site has links to websites maintained by third parties.  When you click on one of these links, any information you provide on the third-party website is governed by its policies and procedures and is not subject to our Privacy Policy.

How We Use Information

We use the information you provide for the following purposes:

• To validate accounts, sales transactions and addresses, and to prevent fraud.
• To personalize your shopping experience.
• To tell you about your purchase, account information, or customer service needs.
• To tell you about products, services, and events, that may be of interest to you (if you do not wish to receive this information, our e-mails provide you with a method to opt out of the e-mail list, and you can send us a note to take you off our postal mailing list.).
• To improve our service.
• To administer contests, promotions, surveys or other website features.
• To manage warranty registrations.
• To place advertising across the internet and sometimes on this site.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties:

• Service providers.
• Data aggregators.
• If you enter a contest on our site, we also may share the personal information in your contest entry with sponsors and prize providers of the contest.

Your California Privacy Rights

If you are a California resident, please click here for certain additional information required by the California Consumer Privacy Act of 2018 (CCPA), including information on how you can submit requests to obtain the information we have collected about you or to have certain of that information deleted.

Your Nevada Privacy Rights

If you are a Nevada resident, even though we do not sell personal information, you still have the right to formally opt-out of the sale of your personal information by submitting a verifiable privacy request.  To do so, send us an e-mail at legal@samsontech.com confirming that you wish to opt-out of the sale of your personal information including your name, address, and e-mail address, so that we can identify you.  We will respond to your request within 60 days, although we may extend this to 90 days on notice to you.  If you have any difficulty with the “Privacy Request Form” please call us at 1-800-328-2882 for assistance.

Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted and sent to our credit card processors.  Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies help to assure you a consistent and predictable experience on our site. For example, we use cookies to remember the items in your Shopping Cart, recognize you when you return to our website, analyze visitor behavior, and provide you with special offers related to your interests.  You can set your browser to warn you each time you receive a cookie or to reject all cookies and still use our site. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

We also use pixel tags – tiny graphic images – to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

The anonymous information we collect for placing advertising is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

Children's Privacy

We do not knowingly collect personal information from children under 13.

Policy Changes

We may change our privacy policy from time to time, and we encourage you to return here on occasion so that you can keep current with changes to our privacy policy. This policy was last modified on May 19, 2023.